About SMS
Hevel Ingeenus
When enabling SMS sending
I notice that if the customer adds their phone number with a zero, for example: 06 XX XX XX XX
they will not receive the SMS.
Furthermore, enabling a customizable SMS reminder adds the phone number field at the very bottom of the personalized questions.
So, wouldn't it be more practical to add to the programming that the SMS can be processed with or without a zero? Or to be able to add the information to the customer, so they don't have to enter a zero.
Also, it would be nice to be able to place the phone number (for SMS reminders) wherever you want in the personalized questions, since this is mandatory information.
S
Support
Hi Hevel Ingeenus, can you share the specific phone number in your example, including the country code? Note that if the phone number is invalid, the phone input should show the error "Invalid phone number."